FAQ

Frequently Asked Questions

1. Do you offer custom sizing for all curtain styles? Yes. We specialize in custom-made curtains and can tailor any of our designs to meet your specific window dimensions. Whether you need standard coverage or specific widths, we ensure a perfect fit for your space.

2. Can you provide extra-long curtains for high ceilings? Absolutely. We offer customizable lengths, including extra-long options designed to create a dramatic floor-to-ceiling look for living rooms or grand bedrooms. Please provide your exact measurements when placing your order.

3. Are your curtains suitable for both living rooms and bedrooms? Yes, our textiles are designed for versatility. Our linen curtains offer the perfect balance of light filtration and privacy, making them ideal for both high-traffic living areas and private, restful bedrooms.

4. What makes your linen nursery curtains special? Our nursery collection is crafted from high-quality, breathable linen. These curtains provide gentle light diffusion to create a soft, serene atmosphere for your little one, while maintaining durability for long-term use.

5. How do I care for my linen curtains? To preserve the natural texture and quality of the fabric, we recommend gentle machine washing on a cool, delicate cycle or professional dry cleaning. Always air dry away from direct sunlight to maintain the integrity of the linen fibers.

6. Are the pom-pom bed canopies machine washable? Due to the delicate nature of the pom-pom detailing, we recommend spot cleaning whenever possible. If a full cleaning is necessary, please use a gentle hand-wash cycle inside a mesh laundry bag to protect the pom-poms.

7. Do you offer sheer curtains in café styles? Yes, our café-style sheer curtains are a popular choice for kitchens or smaller windows. They allow natural light to brighten your room while offering just enough privacy from the outside world.

8. Can I order swatches to check the color and fabric quality? We understand that seeing the texture and color in your own lighting is important. Please contact our support team to request fabric swatches for any of our linen or sheer product lines.

9. How long does it typically take to receive a custom order? Because our curtains are made to order based on your unique dimensions, production times can vary. Typically, custom orders are completed and ready for shipping within [Insert Standard Lead Time, e.g., 2–3 weeks].

10. What is your return policy for custom-made items? As our custom-made curtains are tailored specifically to your provided measurements, we are unable to accept returns unless the item is found to be defective. We encourage double-checking your measurements before confirming your order.

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